Privacy Policy for Hope Herbs

Privacy Policy for Hope Herbs

Last Updated: June 28, 2026

At Hope Herbs, accessible from gethopeherbs.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Hope Herbs and how we use it.

1. Information We Collect

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Order Information: Name, billing address, shipping address, payment information (including PayPal details), email address, and phone number.
  • Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • WooCommerce: We use WooCommerce to power our online store.
  • PayPal: We use PayPal to process your payments.
  • Google Site Kit: We use Google Analytics to help us understand how our customers use the Site.

4. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at  support@gethopeherbs.comor by mail using the details provided below:

Entity Name: Haikou Longhua Honglijing Department Store
Address: Floor 2-04, Unit 1, Building C13, Haixing Jiayuan, No. 18 Jinxing Road, Longhua District, Haikou City, Hainan Province, China.